1. Introduction

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A20 TEXAS CONSULTING is committed to protecting the privacy of our customers, clients, and website visitors. This Privacy Policy describes how we collect, use, share, and protect your personal information when you use our services or visit our website. You consent to the practices described in this Privacy Policy by using our services or website. 

 

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2. Information we collect

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• Personal Information:

  We may collect personal information such as your name, email address, phone number, company name, address, and other contact details when you register for an account, contact us for support, or otherwise interact with our services. 

• Usage Data:

  We may collect information about your use of our services, including your IP address, browser type, device type, pages visited, and the time and date of your visits. 

• Cookies and Similar Technologies:

  We may use cookies and similar technologies to collect information about your browsing activity, personalize your experience, and analyze website usage. 

• Third-Party Data:

  We may receive personal information from third parties, such as marketing partners or data providers, to enhance our services. ​

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3. How we use your Information

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We will use your personal information solely for the following purposes:

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• To provide the requested services, including technical support, software development, and IT consulting. 

• To communicate with you via text messages (SMS), emails, or phone calls to update you on the status of contracted services, important reminders, or notifications.

• To improve our services and personalize your experience as a customer.

• To comply with applicable legal requirements and respond to requests from regulatory authorities, if necessary.

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4. Sending Text Messages (SMS)

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By providing us with your phone number, you agree to receive text messages related to the services you have contracted. These messages may include:

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• Service confirmations.

• Notifications of significant updates or changes.

• Technical support reminders and alerts.

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If you wish to stop receiving text messages at any time, you can opt out by emailing us at support@a20consult.com or replying "STOP" to the received message. Please allow 24 to 48 hours to update our systems. 

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5. Protecting your information

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We are committed to protecting your personal information by:

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• Encrypting data during transmission and storage.

• Limiting access to personal information only to authorized personnel.

• Constantly monitoring our platforms to prevent unauthorized access.

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6. Sharing information with third parties

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Your information will not be sold, rented, or shared with third parties, except in the following cases:

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• When necessary to complete a contracted service (e.g., with software or hardware providers).

• To comply with the law or respond to legal processes.

• With your explicit consent.

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7. Your rights

 

As a customer, you have the right to:

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• Access the information we have collected about you.

• Request the correction or deletion of your data.

• Withdraw your consent for the use of your personal information at any time.

To exercise these rights, please contact us at support@a20consult.com

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8. Changes to the Privacy Policy

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We reserve the right to update this Privacy Policy when necessary to comply with new regulations or improve our processes. Any changes will be notified through our website or via email.

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9. Contact

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If you have any questions or concerns about this Privacy Policy, you can contact us at:​​​​​​​